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Fairspin Casino - To long to be paid, it's been weeks

RESOLVED

Complaint Info

Disputed casino

Fairspin Casino

Amount

$ 4700

Inactive user
1 year ago

I win 4700 usd the 7 of june and still no paiment yet, my withdraw said its still pending. I pass the security check (kyc) and when i contact them they give me different reason. I dont know what to do at this point. They have a fast support to answer but not really helpfull for the paiments. Also its seem its all about security for the transaction and thats why its taking so long. For the withdraw i used interac witch normaly take max a days.

1 year ago

Hello!

Thank you for opening this topic.

Your transaction takes some time due to the process that has been required.
To be more specific - details to complete your transaction safely and correc­tly­(in­for­mation of checking of the result of rounds and confirmation from the provider).

At this moment your withdrawal is a high priority.
We know about that situation with your transaction and really sorry for that inconvenience.
Our Financial Department does all of our best to complete your withdrawal as soon as possible and we are sure that your withdrawal will reach you soon.

Respectfully,
Fairispin!

Inactive user
1 year ago

They just paid me today. Thanks fairspin at the end your a legit casino who paid the player, its taking time but the result is you paid and also thanks to askgamblers for this service, its really good.

1 year ago

Hello!

We are happy to hear that your funds reach you!

Gaming platform always care about every of your transaction and situation.
We will do all of our best to prevent such a situation in future!

We always care about the best experience for every member of the gaming platform!

Respectfully,
Fairspin!

AskGamblers
1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.