Delayed withdrawal with NO feedback given
My withdrawal request is in delay already for 10 banking days. Their terms of service was telling me from day 2 that "you should receive it soon" and I still did not get it.
It's been 12 days waiting for a single transaction. They promised me feedback, but there was literally no feedback given about what is the issue.
I provided KYC since day 1 on their site, so that couldn't be the issue. I am waiting for my money AND explanation.