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Fairspin Casino - 2 withdrawals still in processing

RESOLVED

Complaint Info

Disputed casino

Fairspin Casino

Amount

$ 1680

2 years ago

I have 2 withdraw still in processing .

1 from 6th june more than 1600usd, 1 from 10th june more than 80usd.

In therms and services from 15min to 10banking day the withdraw time. This is 11th day but still processing .

I have more than 10 withdraw from fairspin without problem max 3days.

I speak with fairspin players, they have 1-3 day withdraw. I speak with support , but they say only "your withdraw is processing" .

2 years ago

Hello!

Thank you for opening this topic!

This situation really has a place and we are sorry for such an inconvenience.
Reason for such a situation is the correct way to complete a transaction with the correct amount of withdrawal.

At this moment your transaction has high priority and we are sure it will be complete in a short time.

We always care about every of your transaction and situation.

Respectfully,
Fairspin!

2 years ago

Hi.
Thats so intressing.
My 80usd from 10th june has complete , but the higher more than 1600usd from 6th june still in progress.
I dont know how its work...

2 years ago

Hello!

There is no point to worry.
Our Financial Department continue work with your transaction and we are sure that your funds will reach you soon!

We always care about every of your transaction!

Respectfully,
Fairspin!

2 years ago

Now already completed all 2 withdraw.
Thanks for pay me out fairspin.
High delay , but completed.

2 years ago

Hello!

We are really sorry for such an inconvenience.
Mentioned reasons require time for completing but we always care about correct and full completion of every of your transaction!

We will do all of our best to prevent such situations in future.
Your best experience on the gaming platform - our main goal!

We really appreciate your understanding and patience!

Respectfully,
Fairspin!

AskGamblers
1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.