Complaint #57 Fairspin Casino

2 withdrawals still in processing

By Hodor92

2 years ago

I have 2 withdraw still in processing .

1 from 6th june more than 1600usd, 1 from 10th june more than 80usd.

In therms and services from 15min to 10banking day the withdraw time. This is 11th day but still processing .

I have more than 10 withdraw from fairspin without problem max 3days.

I speak with fairspin players, they have 1-3 day withdraw. I speak with support , but they say only "your withdraw is processing" .

Disputed Casino Fairspin Casino

Reason Delayed payment

Amount $1680

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Fairspin Casino

• Representative

2 years ago

Hello!

We are really sorry for such an inconvenience.
Mentioned reasons require time for completing but we always care about correct and full completion of every of your transaction!

We will do all of our best to prevent such situations in future.
Your best experience on the gaming platform - our main goal!

We really appreciate your understanding and patience!

Respectfully,
Fairspin!

Hodor92

2 years ago

Now already completed all 2 withdraw.
Thanks for pay me out fairspin.
High delay , but completed.

Fairspin Casino

• Representative

2 years ago

Hello!

There is no point to worry.
Our Financial Department continue work with your transaction and we are sure that your funds will reach you soon!

We always care about every of your transaction!

Respectfully,
Fairspin!

Fairspin Casino Complaint Stats

Resolved 40 / 40

Avg. Amount $12,770

Avg. Complaint Duration 7 days

Avg. Response Time 1 day

Fairspin Casino Complaints

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