At the beginning of December I played at EypoBet casino and got lucky on the slots. After the play session I uploaded the verification documents, for which I received confirmation of approval on Dec. 12th (1 month ago).
Since then my withdrawals are pending (the site only allows payment requests of 1000 eur at a time). The last communication I got from the casino was on Dec. 23rd saying "Your request has been transferred to the the financial department. Please, considering this period of the year, it's possible your request will take more time to be processed. We apologize for the delay and be assured it's exceptional your first withdraw has not been processed yet."
The more recent e-mail enquiries I sent (within the last week) remained unanswered and there's nobody on live chat even though it shows as 'online' on the EypoBet homepage.