Hello Ask Gamblers, I really need your help now
I requested my first withdrawal at Explosino at May 11. Since that day I was waiting and waiting for my withdrawals to be processed but nothing. After writing every day with the live chat and getting the same answer like 'it will be processed as soon as possible' 'We do our best' 'Financial Team have many requests for the moment' ' we have problems with the payment provider' etc.
Yesterday financial team sends me an email and ask me to change my withdrawal method from Mastercard to visa cause they cant process the payment there. They needed for that 1 week. Anyway I did it and they approved just one withdrawal 500 euro. I have still 3 open withdrawals total amount 2500 euro and still 7000 euro open to withdraw cause in this casino u are allowed to withdraw just 1000 euro per transaction. They violated they terms and conditions cause at the casino is standing they approve all the withdrawal is 24 h that's why I decided to play there cause I choose just casinos with fast withdrawals.
I don't wanna wait again 1 week to get 1 withdrawal.
I'm fully verified in this casino btw.