After making account on this casino and uploading my documents I asked on live chat if my account is verified and they said yes. Then I got email also that my account is verified. And then I started to play on sport bets and lose my money. I spent for sure thousands euro on this and other casinos from same operator(OhMyZino etc…)
Couple days ago I won a couple of bets and wanted to withdraw 1000 euros. So my withdrawal was pending for a day and then got rejected and then i got email that I need to make a selfie with my passport. I thaught, okey they just want me to gamble again and spend my money, so they don‘t need to pay out. I made a selfie, make again withdrawal and one day later is again rejected and now they want me to provide that phone number I registered is mine. Of course I sent again 5 pictures and files that number is mine and now I‘m waiting what else they gonna need from me? I know that they trying to delay as long as possible so I could gamble and spent everything, but I wont. I need this money after I spent so much money on their Casino and other ones. So I just want to put my complaint here and wait how long will take to get my money and what else they will ask. Money is pending and getting rejected for three days now, so we gonna see how long this will go.