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EUcasino - Impossible to withdraw and I can not log in


Complaint Info

Disputed casino



$ 500

Posted on June 21, 2022

I've been with EUcasino for several years, probably made 10000 deposits and withdrawals, exclusion ended after a year (2020) so I deposited 100 bucks.

I got to 500 and went to withdraw


Support chat is BOT messages

Emails not being responded

Now I can't log in... it's blocked???

I would like my $500, please... I sent you proof of address, proof of deposit, and proof of identity which you've already verified before.

I am at a loss for words... I won fair and square... no bonus.

Posted on June 21, 2022

Dear all,

Upon an email confirmation by the submitter, it is now obvious that the player submitted complaint against wrong casino. Therefore, we have no other choice but to Reject the complaint.

AskGamblers Complaint Team is using this occasion to recommend the player that further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

EUcasino Complaints

  • 3 of 5 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 267 USD avg amount

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