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Dunder Casino - Money still haven't arrived in my bank account

UNRESOLVED
Complaint Info
Disputed casino Dunder Casino
Reason Delayed payment
Amount € 1000
hasan9393 Baden-Württemberg Message
Posted on April 17, 2019

Hello my complaint is that I did one cash out 07.04.2019 from dunder casino and I waited three days and my money did not come to my bank account barely I'm bound live chat they asked me my online bank history and I send after a day I again conected live chat and they told me to wait until 5 days.and the money did not come they wanted this time my bank statements i sent it on saturday and today came the answer just disgrace and today I conected live chat and they said to me first my bank statements didn't go to them later and they want me again my bank statements but they sent email he is writing my bank statements acaptad And there's nothing else email support speak different live chat support speak different total inconsistency no more research and return to the same place where my money unknown and clearly no help.

AskGamblers
Posted on April 17, 2019

Dear @hasan9393,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

hasan9393 Baden-Württemberg Message
Posted on April 17, 2019

Hello Dear administrator First of all, thank you for publishing my complaint amount in question ist 1000euro

AskGamblers
Posted on April 17, 2019

Dear @hasan9393,

Please be informed that you last post has been removed due to the fact they were all containing sensitive personal information. Make sure to read carefully and comply with all Complaints Guidelines from now on - https:­//w­ww.a­sk­gam­ble­rs.c­om­/co­mpl­ain­t-g­uid­elines

Thank you for your cooperation.

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