Liberty Slots Casino - Does not honor signup bonus

Phaminez Australia
posted on March 19, 2016.

What a garbage casino. signed up and tried to claim the $17 no deposit bonus as shown on here. It was never given to me even after i had to verify my email address like they had asked me to. wasted my time and effort for nothing. if they are this bad honoring a bonus, imagine what it would be like to withdraw.

posted on March 22, 2016.

Dear Anthony,

How are you? I am Dylan, the casino rep for Liberty Slots Casino.
I would like to look into this for you.

Can you please provide me with your casino account number or the email address you used to register your account.
Can also please let me know what error you received if any when you try to redeem the code for the free $17 bonus.

I look forward to your response so I can have this resolved as soon as possible for you.

Best Regards,

posted on March 25, 2016.

AskGamblers Complaint Team send user's details to the casino representative.

Phaminez Australia
posted on March 27, 2016.

i think you will be able to find me email from that. i dont want to publish it.
@askgamblers, they (libertyslot) have not made any attempts to resolve.

Phaminez Australia
posted on March 27, 2016.

also there was no error. i spoke to the support rep in online chat and he said there was no such promotion, he was online interested in trying to get me to make a first deposit.

posted on March 28, 2016.

Good Day Anthony,

I hope all is well with you.

Anthony I reviewed your account. The issue here is that you did not register via the links provided by askgamblers. Therefore your casino account is not tagged to askgamblers and this is the reason you cannot claim the askgamblers free bonus.

The bonus is automatic once the code is entered. However you have to register your casino account via the links at askgamblers.
Your account was registered via another site.

Please let me know if there is anything further I can assist you with. I would be more than happy to help.

Have a good day Anthony.

Best regards,

posted on April 1, 2016.

Dear @fb_882040595242192,

Are you satisfied with the casino's answer, can we close this complaint as resolved? Please be informed that in case you fail to respond within the given time frame we will consider this case as resolved and officially closed. Thank you.