14 Days ago I have deposited there with sofortüberweisung which is an instant deposit method.
The withdrawal was pending, i went to support and they said its a technical problem with sofort deposits.
The next day they told me that they had a technical issue with sofort and the financial team will take care about it.
Of course the money already has been deducted from my bank account, I also did send them the banking statement.
Since 13 days the support does not even reply to my emails anymore, neither the money has been credited.