Delayed withdrawals for 7 days now
I have requested three withdrawals and only one was processed and paid out to my Neteller account but other two are pending since 2nd of February. Support telling me every day that it should be processed shortly and now they are telling me that they can't help and they don't know why they are pending. Also there are no one else to contact and they advise just to wait. I never used bonuses and in fact i rejected offer for bonuses and promotions when i opened an account with Noxwin. I haven't used casino or betting since 29th of January but since 2 days ago "Casino Bonus" appeared on my profile and support also doesn't know why is there. Its really strange and i am scared to touch anything that might result in my withdrawals to be "rejected" suddenly. I really want to know what is going on and i hope you can help in this regard.
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.