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QueenSpin Casino - Delayed payment, no reply from support

Complaint Info
Disputed casino QueenSpin Casino
Reason Delayed payment
Amount € 500
Posted on January 30, 2017

Hi, 9th January I've made 20 euro deposit at Queenspin Casino and managed to win 500euro from that so I decided to cashout.
I have requested a withdrawal and uploaded by documents same day.
Now it's been over two weeks and my account is still not verified.
I've tried to contact live chat everyday- they did response me once 10th January and told me to upload photo of myself holding ID card so I did. No contact since. I also tried to send emails but no response once again.

Posted on January 30, 2017

Everything has been paid right after I've written this complain so I consider this case resolved.
Thank you.

Posted on January 30, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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