Ag Awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Sun Palace Casino - Delayed payment despite successful verification

RESOLVED
Tektok Indonesia Message
Posted on April 8, 2016.

Hello,,,

I withdraw on the 1st of April , but the payment has not yet been done by the sun palace casino ..
and when I contacted the financial department , they did not reply to my chat .
I do not know what happened .
I wish they would process my payment on time .
askgamblers , please help me to solve this case soon .

Posted on April 8, 2016.

Dear Tektok,
Your payment has been made. Please confirm receipt. Thank you

Posted on April 8, 2016.

Dear Tektok,
You selected to be paid via Neteller. Check your Neteller account. Thank you

Tektok Indonesia Message
Posted on April 8, 2016.

Thank for reply.

Yes of course,i withdrawal using neteller.
And my address email in my netteler is bokers­mon­[email protected]­gma­il.com

AskGamblers
Posted on April 12, 2016.

Dear @Tektok,

Did you received your payment, can we close this compliant? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.

Tektok Indonesia Message
Posted on April 12, 2016.

Yes i have receive it.

Thanks

AskGamblers
Posted on April 13, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sun Palace Casino complaints

  • 14 of 30 resolved
  • 3 days avg response
  • 6 days avg complaint life
  • 1,785 USD avg amount

Have trouble with Sun Palace Casino?

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy