What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

CrownCas Casino - Withdrawal not being paid out

RESOLVED
Complaint Info
Disputed casino CrownCas Casino
Reason Delayed payment
Amount € 700
Posted on December 18, 2019

I want to make a complaint about crowncas casino. I opened an account in November and made a number of deposits totaling 600 euros, luckily I managed to make a small profit and requested a withdrawal of 700 euros, the next day I sent documents for verification. I received an email the following day saying my account was verified. On the 3rd of December I received an email saying my withdrawal was being paid and I would receive money in 2-3 business days, I will attach proof of this. However I still haven't received any money. I also spoke to them on live chat on 15th of December and was told payment should be sent following day with confirmation email. I haven't heard anything, I just want the money I won fairly.

Posted on December 18, 2019

Dear Boggit,
sorry for the inconvenience , the payout to the card got rejected, please send us your banking details for making the payout.

Posted on December 19, 2019

Just an update, I have been informed that my withdrawal has been sent, however I would like to keep complaint open till money has arrived in my bank account.

Posted on December 19, 2019

Thanks crowncas team for sorting this so quickly. Ask gamblers you can close this complaint everything has been paid.

AskGamblers
Posted on December 20, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy