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CrownCas Casino - Delayed 1400 EUR withdrawal

UNRESOLVED
Complaint Info
Disputed casino CrownCas Casino
Reason Delayed payment
Amount € 1400
Posted on March 18, 2020

Hi, I have a pending withdrawal for 1400€. I made the withdrawal on 8.3.2020 as I have completed account verification on that time. I have confirmed from live chat that my account has been verified. Also I have talked multiple time with live chat about the withdrawal. First time the answer was that withdrawals are handled in 2-3 days which is acceptable. But after that answers has been like I'm only technical person and can't help. Also sent multiple emails to [email protected] and [email protected] with zero answers. I hope to receive my money asap. Deposit made via credit card as the withdrawal.

Posted on March 22, 2020

Due to higher circumstances payout takes longer expected

Posted on March 22, 2020

Thanks for the relpy. I do understand the circumstances, but still believe that gambling industry is not the one which is taking the hit here. I trust that you will process the withdrawal asap. Waiting to here from you soon.

AskGamblers
Posted on March 26, 2020

Dear CrownCas Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

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