Cosmik Casino - Does Not Pay, Almost 1 Year

Hi Allclaire9,

We are currently looking into the issue.

Kind Regards,

Cosmik Casino Support

Still no payment or reply

Hi Allclaire9,

Sorry for the delay, we are still checking your account.

Kind Regards,

Cosmik Casino Support

@Cosmik Casino,
Any development regarding this case?

Nothing at all, no money, no emails, just the generic copy paste nonsense from their representative here

Dear Allclaire9,

After reviewing your account, we can certify that your breached the Bonus T&C "Once a player starts to use a bonus on slot games, the wagering must be completed on slot games. Similarly, once a player starts to use a bonus on table games, the wagering must be completed on tables games."
We will provide your games history to AskGamblers in order to dismiss this issue.

Kind Regards,

Cosmik Casino Support

We have received undisputed evidence from the casino management that player breached bonus terms #13:

Once a player starts to use a bonus on slot games, the wagering must be completed on slot games. Similarly, once a player starts to use a bonus on table games, the wagering must be completed on table games.

Also casino refunded the player's deposit. Based on the mentioned facts we consider this complaint resolved and officially closed.
If player is not satisfied with our decision he is welcome to seek further assistance from the licence authority of Cosmik casino.