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Casino Grand Bay - Withdraw cancelled without any further information nor assistance

UNRESOLVED
Complaint Info
Disputed casino Casino Grand Bay
Reason Delayed payment
Amount € 150
Posted on April 12, 2021

Hello,

I redeem a bonus on the 26/3/21 with 22$ on casinograndbay and wager all the money. After the wager I had 150€ same day I make a withdraw 150€ because the minimum withdraw was 150€. I cashout the money to my skrill and on 29/3/21 they reverse the money to my account and delete the money. I never get a email or something else, I can not reach live chat since this happen and they don't give a answer to my emails and I don't know why.

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