im facing again the problem, that CashiMashi Casino hold back my winnings for longer then 1 week. In the night from the 3rd to the 4th nov. i won 2.000 Euro
If i am right i asked at 7th nov. for the first time in the chat why the withdrawal takes always that long. I always get the same answer like "i will forward this with high prio to the financial team and they will contact you soon."
A day later you will always get the same answer, also via Mail. It is not the first time for me that CashiMashi hold back the winnings and it seems to be an Odyssee to get your money from them. For both situations i set a limitation on all options to 1 Euro to make it clear, that i am not going to cancel my withdrawal.
I also told them two times, that i am going to open up a complaint here and i also told, that it is not in my interest to use these methods. It seems they don't care about, so i have to do this.
Would be great if someone can help me out.