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BoVegas Casino - Stalling $1,500 payout for ages

RESOLVED
menubabieee Virginia
Posted on December 10, 2018.

My username is menubabieee on Bovegas. On Nov 20, I requested a $1500 payout. After waiting for 9 days, they only approved $500 and credited back $1000 to my playable balance. I asked them why, they said they can split payment into installments. So on Nov 27 I requested the 2nd payout of $1000 of which i thought i will be paid in full. Obviously not !!! After another 10 days of waiting on Dec 7, i only got approved of $250 being paid out and $750 credited back to my account. This is so ridiculous, on their site they say the max allow payout per week is $2000. After almost 3 weeks of waiting I only got $750 from them. What kind of casino is this, I never experieced anything like this. If you can't pay your player $1500 within 1 week, please close the casino down. I can't imagine if somebody win a jackpot on your site, it must takes years to received full payout because of your "paying in installments" policy. What a scam. Askgambers, please help me to get all my winning back. Thank you!

menubabieee Virginia
Posted on December 11, 2018.

On December, they approved $250 out of $1000 withdrawal. As of today December 11, i'm still waiting on $250 being wired/deposited into my account. Its funny it takes them seconds to take deposits from its players and it takes weeks to payout. So ridiculous!!!

Posted on December 14, 2018.

Hello MENUBABIEEE,

Thank you for your post on AskGamblers!

We were notified by our Finance Department that the remaining amount of $1010 was sent to your bank account.

Should you have any questions - please feel free to contact our 24/7 friendly Live Support team.

Have a wonderful day ahead!

Sincerely,
BoVegas casino

AskGamblers
Posted on December 14, 2018.

Dear @menubabieee,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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