I wish to file a complaint against the casino BETSTREAK (operator: Direx NV, website: betstreak.co).
Here is what happened:
In January 2018 I won a total of 10,000 Euro at BETSTREAK. My account was verified, and I was told that I can cash out 500 Euro per day. I received 13 cashouts (500 Euro each). But then the cashouts stopped, and on February 11th I received an email saying: "After several days of investigation in your game plays, our findings have led us to suspect an unusual behavior that is unacceptable in our casino. Therefore, the management have decided to forfeit your balance and close your account."
Three times I requested an explanation, but I never received a reply. I am 100 percent sure that I won my funds with real money (not with any bonus), and that I do not have double accounts at BETSTREAK.
I kindly ask ASKGAMBLERS to step in and request the cashout of the remaining 3500 Euro on my behalf.