Betstreak Casino - Will not pay the remaining €3,500 Euro and will not say why

I now received this reply from BETSTREAK:
"Unusual behavior means that you do not play like a typical casino player. Best Wishes, Betstreak Support Team"

I do not know how a "typical casino player" should be playing. So, isn't that a ridiculous excuse for not paying my winnings??? I assume that BETSTREAK just does not want to pay a lucky player.

I kindly ask for support to get the remaining 3500 Euro paid.
M.N.

This complaint has been reopened as per Betstreak Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Good news:
Betstreak has meanwhile informed me that they will continue paying out my winnings. I have meanwhile received three more 500 Euro payments. But they process just one payment every 2-3 days. 2000 Euro are still missing.
M.N.

Hi Sir,

As we have emailed you earlier regarding your withdrawal with our casino, I will repeat here again to explain the situation regarding the delay in your withdrawal.

Initially, your gameplay was reported as suspicious by our software provider. Which is why we confiscated your winnings. After thorough communication, they were unable to provide us with detailed evidence and therefore, we are obliged to carry out with your withdrawal. You can never blame us for being too careful would you.

And regarding the slow withdrawal process, it is due to the several public holidays we are having here and our finance manager is not available to clear your withdrawal. We will be able to clear your remaining 2000 before the end of next week. Please bear with us for all the inconvenience caused. But hey, at the end of the day when everything is resolved, you are a big winner at our casino and that's something worth celebrating about, right?

Dear Betstreak Casino,

Please let us know if there's some update regarding this case.

This complaint has been reopened as per Betstreak Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Dear @Marko567,

We have been informed by the Betstreak Casino management that your payment was successfully processed. Please confirm.

I can confirm that all winnings were finally paid.
Thank you!
M.N.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.