Pending withdrawal since December 1st

I requested a $700 withdrawal from Betobet.com

The withdrawal has failed twice, even though my account is fully verified and I have completed the x5 wagering requirement.

Customer support keeps telling me I will receive an email explaining the reason, but no email has ever been sent.

Live chat is now not responding at all.

I am requesting a clear explanation and payment of my withdrawal.

I requested a $3,000 CAD withdrawal from my BetOBet account on November 17, 2025 via Interac e-Transfer.

My account is fully KYC verified, all wagering requirements were completed, and my account has no restrictions.

Since submitting the request:

Over 21 days have passed and the withdrawal has not been processed

Support only gives the same response: “Your request has been escalated to the relevant department”

No confirmation, no transaction ID, no fixed release date has been provided

Emails and formal escalation notices ignored

I sent two formal escalation emails, including one with a 48-hour deadline for action. Both were ignored.

I continued betting on the site during this time, but that does not excuse the withholding of my funds.

At this point, I have begun external escalation, including:

Filing complaints with consumer-protection and anti-fraud platforms

Documenting everything for payment processors and banks

Posting on public review sites like Trustpilot and LCB

This is not a normal delay. BetOBet is systematically withholding customer funds, providing zero transparency, and ignoring formal escalation.

This Casino hasn't paid me yet it's now day 5 there withdrawal time is 3-5 days they told me in chat and on the 5th day they said it will be processed soon and I'm still waiting my username name is

Username : < removed and sent to casino >

My email is

< removed and sent to the casino >

I won 4500 and now I'm just waiting hopefully things go smoothly

I requested my original withdrawal 2 weeks ago and was denied due to KYC reasons and wager requirements.

I completed both and asked support if I was good to withdraw again, and was told yes.

I then requested my second withdrawal attempt on Oct 13 and have been waiting ever since.

Today I asked support where my withdrawal is, and they told me I'm not fully verified (even though I submitted my docs and received an email back saying I'm fully verified). Then, support proceeded to tell me I didn't meet the wager requirements, which I had to correct for some reason.

It seems like the person didn't even have access to my account or previous chats to review history.

Support then told me my withdrawal will be a priority. I highly doubt that, as this has taken way longer than needed.

Here is some proof <link removed>.

Thank you for your help.

I would like to make a complaint to the bet or bet casino, I have requested a withdrawal 3 times and they reject it, the chat advisors tell me that it is a technical problem, on top of that it takes 3 business days every time I request a withdrawal, they never paid me, come back the balance in the account, I have no way to collect the money earned.

On top of that, they cover themselves by saying that I should request the withdrawal again, they have already requested it 3 times and they reject it, and now I requested it again and I will have to wait again for 3 business days and they will surely reject it again and say that it is a technical problem. I need them to give me my money earned in good law.

I will attach the screenshots of the withdrawals made and those that rejected me, and the chat with one of the advisors.

Also the balance that I have in the account and that they do not pay me.