Amerio Bet Casino - Withdrawel not being processeed

Dear @Vista760,

The AskGamblers Complaint Team kindly asks you to clarify the total amount and currency of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

yes its 2000 mxn and the only withdrawel poricess they provide me is via crypto and now they state that the service is not working and they dont know till when they will get it back up in running its been 2 weeks and allways new issues are arising . I dont know wat to do anymore

Dear Amerio Bet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

no updates just that the department of finance is finally looking into it but no updates my withdrawel still pending .

Hello!

Thank you for reaching out and sharing your concerns.
We sincerely apologize for the delay with your withdrawal — we completely understand how important and frustrating this situation can be.

Please rest assured that your case has been forwarded to the relevant department for a detailed review. Sometimes, certain checks may take longer than expected due to security procedures, but we are doing everything possible to speed up the process. Our entire team is working to resolve your withdrawal as soon as possible.

We truly appreciate your patience and understanding. If there are any updates, you will be immediately informed. Thank you for giving us the opportunity to assist you!

Kind regards,
Amerio Team

thank you for the update i will be on stand by if any additional info needed. I do hope its resolve soon it has been over two weeks and receive the same responce . Thank you in advance and do apologize for the incovinience .

when will i receive the withdrawel thats the main question because wat you just said is the same thing support is been saying for the last 2 weeks ?

Hello i just wanted to add this is the same issue with the a complain that previously happen here with withdrwig and stalling? one of the first complains this casino got actualy axact same thing is happening with me and i dont think thats right !

hello igot an update from amerio.bet stating that the isue with withdrawing was resolved to go ahead a request another withdrawel i then go an do that and my withdrawel stil pending so it does not allow me i then go back to supoort and say that i should withdraw mxn and the truth is you can only withdraw with trc20 and erc20 .. so then again they state it will be fowarded to the relevant dept again? this is like the idont know how many time they do this . imean this not fair pls help ask gamblers .

Dear Vista760.
We are solving your problem and hope for a quick and positive solution.
Thank you for your patience.
Sincerely, Amerio team

thank you i will be on standby