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Withdrawel not being processeed


Hello I wanted to ask for help regarding my withdrawal not being procced first i was told to wait 48 hrs to process withdrawal and nothing.

I asked customer service stated has been reported to the right dept that there is no accurate time when my money will be withdrawn.

I don't know were else to go for help til i saw a complain service here in askgamblers.

Disputed Casino Amerio Bet Casino
Amount $2000

Discussion

User name loyalty-level-2
thank you i will be on standby
User name
Dear Vista760.
We are solving your problem and hope for a quick and positive solution.
Thank you for your patience.
Sincerely, Amerio team
User name loyalty-level-2
hello igot an update from amerio.bet stating that the isue with withdrawing was resolved to go ahead a request another withdrawel i then go an do that and my withdrawel stil pending so it does not allow me i then go back to supoort and say that i should withdraw mxn and the truth is you can only withdraw with trc20 and erc20 .. so then again they state it will be fowarded to the relevant dept again? this is like the idont know how many time they do this . imean this not fair pls help ask gamblers .
User name loyalty-level-2
Hello i just wanted to add this is the same issue with the a complain that previously happen here with withdrwig and stalling? one of the first complains this casino got actualy axact same thing is happening with me and i dont think thats right !

Amerio Bet Casino Complaint Stats

Resolved 7 / 8
Avg. Amount $148
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Amerio Bet Casino Complaints

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Denied withdrawal and stalling

I found out about Amerio casino via Askgamblers as it was added recently. However, I am having problems with them regarding my withdrawal. So the story goes like this:

I made a withdrawal of 400 USDT on March 18 (the account has been verified), before I made deposit with BTC but they do have withdrawal option for BTC which is very strange. The only option is USDT. But that was not a problem for me and I requested a withdrawal of 400USDT via Tether (The total balance was 519usd). I was told it takes 48hours to process the withdrawal. So I went to chat after 2 days. Upon checking I was told everything was fine and I should wait. Nothing changed for another couple of days so I went on the chat once again and I was told finance team is working on it. After another couple of days I was told the team is checking my game play and today, March 26, when I logged in to the account I noticed the withdrawal has been denied (I did not receive any email). The chat told me this is because I requested a withdrawal via different method. But as I told, the only option was Tether (USDT). After that the chat member simply told me ok, so in this case please make withdrawals partially, 50USDT for example. I see that they are not willing to pay out because the way they are talking is simply making random stuff up in order to stall the whole process.

I am attaching the screenshots of my withdrawal which was denied, my total balance and the history of the live chat. If there is anything else I need to provide let me know.

Status solved Resolved
$400