About one month ago, Mobilbet decided to close all accounts from Portugal because of the new legislation and that's fine, I understand it. That was not an urgent decision, they had the site opened for 3 months after the legislation was published and then decided to close it.
The problem is: they closed the accounts without warning the players, they failed to notify the users with a simple email! I only found that my account was closed because I went to the site and couldn't login.
I had almost 18 million loyalty points and I could have exchanged my points for cash or other bonuses if they warned me about this issue. What they are going to do now? Pay me some cash for my points or simply "steal" it? By the way, is it normal (or even legal) that a bookie closes accounts and don't even notify players?