I tried to withdraw funds from my account 7 days ago to get an email the next day asking to sent my documents in which I have now down 4 times. I have spoken to the support team daily to be fobbed off saying it will be done within 24 hours which clearly isn't correct. I haven't once received any communication from the so called finance team that don't even seem to be there. The only emails I get back are from support who said they will email the finance team for me but this doesn't do anything as I haven't heard anything back. What more can I do?? And why does it take so long to get anything back from a company who is more than happy to take your money but take weeks to pay out or even reply back to you???
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