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Blackjack Ballroom Casino - 7 days waiting

Complaint Info
Disputed casino Blackjack Ballroom Casino
Reason Bonus terms violation
Inactive user
Posted on May 16, 2014

The Blackjack Ballroom Casino has finally voided my $400 winning after tried several times to push me in bonus traps!2 weeks ago I got a free play offer from them,then I had made $80 bonus added from free play after deposited $20.Well,I played completely 24 hrs and my luck made me finally winner of $400 on 7th February.After that I went for withdraw had requested.As we know the fastest withdraw processes provide from maximum microgaming casinos.But from the next day the blackjack ballroom casino tried out push me into bonus traps..ha ha ha ha funny.They had offered me $100 more bonus if I reverse my withdraw.As we know very well its a deep trap not to receive anybody winnings.I again asked them via support that no need any bonus but need only my $400 winnings into my accoun­t.M­yst­eri­ously, they had started to behave with me very rough!!!sometimes no reply after contac­­ywa­y,F­inally I had caught them after waiting online whole day yesterday.I asked them to send my winnings into my account.The main drama started from that time!they said I have duplicate account with them thats why They gonna void my winnings.Its 100% cheating with me after tried several ways to cheat.I have no any other account with them.I have my real Identifications documents with me.Even They took my deposit also,ha ha ha ha.....funny scam casino.I like to request to ASKGAMBLERS ,Please solve my issue to release my $400 winning from Blackjack ballroom casino.I will send all documents if you ask me to send as a proof. I have no duplicate account with any casino. Please help me.Thank You.

Posted on February 20, 2013

The following email was sent to the player and I will forward further info to the askgamblers admin.


Hello XXXXX,

Our systems have detected that multiple Casino accounts have been created using your PC, email address or personal details..

The Casinos terms and conditions do not permit more than one real account per household, personal computer or e-mail address. This is necessary in order to reduce the casino's exposure to online losses.

As such, the winnings have been voided and confiscated. As a sign of good faith, your deposit will be refunded.

Kind regards,


Risk Management

Casino Rewards


Posted on February 20, 2013

 Provided with evidence about this player having multiple accounts from the same computer, we decied to close this complaint as solved!

Posted on November 21, 2018

AskGamblers Complaints Team has been provided with enough information and evidence on behalf Blackjack Ballroom Casino management in regards of this complaint to confirm and justify the casino actions. The player has registered multiple accounts, using the same computer.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

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