Three Deposit missing multiple times
Summary of Escalation Issue
All three transactions are marked successful
Valid RRN / Bank Reference IDs are available
Funds not credited to my account 235125283
Immediate investigation and resolution is requested
Transaction 1 – Amazon Pay UPI (₹20,000)
Transaction Amount: ₹20,000.00
Status: Paid Successfully
Date & Time: 21 December 2025, 7:06 PM
Paid From: Amazon Pay Wallet UPI
UPI ID: 9810015611@amazonpay
Paid To: Mobile Zone
UPI ID: gpay-12195432343@okbizaxis
Amazon Reference ID: APIAP16e8a63 80c2e12688a7 84f820b135d
Bank Reference ID (RRN): 535584742020
Issue:
Despite the transaction showing Paid Successfully, the amount has not been credited to my bank account No. < sensitive information removed >
Transaction 2 – Paytm UPI (₹15,000.33)
Transaction Amount: ₹15,000.33
Status: Paid Successfully
Date & Time: 21 December 2025, ~7:06 PM
Paid From:
Name: < full name removed >
UPI ID: 9810015611@ptyes
Bank:< sensitive information removed >
Paid To: Durga Enterprises
UPI ID: pinelabs.stq3799673@hdfcbank
Issue:
The transaction is marked successful, however the amount is not reflected/credited in my account No. < sensitive information removed >
Transaction 3 – Bank Statement / UPI Transfer (₹15,000)
Transaction Date: 11 August 2025
Transaction Type: UPI Debit
Amount: ₹15,000.00
UPI Reference / RRN: 701088739375
Transaction Description:
UPI/HARPAL SIN/harpalsinghsur/Payment fr/Suryoday
Beneficiary Name: Harpal Singh
Beneficiary VPA: XXXXXXX6980
Beneficiary Bank: Suryoday Small Finance Bank
IFSC Code: SURY0000011
Bank Confirmation Message:
“We wish to inform you that your transaction of Rs. 15,000.00 is successfully credited to the beneficiary account vide RRN no. 701088739375.”
Issue:
The beneficiary claims non-receipt of funds, and the amount is not credited to my intended BET 22 gaming account No. < sensitive information removed >