LoneStar Casino Complaints - Withdrawal & Other Problems

Unresolved

My withdrawal gift card pending

$47

Unresolved

LoneStar Casino - My withdrawal gift card pending

I am a fully verified player at LoneStar Casino. My first withdrawal on this platform was processed successfully and arrived the next day.On Oct/3/ ...

Unresolved

Delay of redemption

$2,400

Unresolved

LoneStar Casino - Delay of redemption

On September 13, 2026, I successfully initiated a request to redeem prize winnings totaling $2,400.00 USD.Prior to initiating this request, my user ...

Unresolved

Severe 37 day Payment Delay on Fully Verified Account

$2,108

Unresolved

LoneStar Casino - Severe 37 day Payment Delay on Fully Verified Account

I submitted a redemption request for $2,108.20 via Skrill on August 8, 2025. My account is fully verified — LoneStar's own support has confirmed ...

Resolved

Delayed and Unresolved Withdrawal

$380

Resolved

LoneStar Casino - Delayed and Unresolved Withdrawal

I submitted a redemption request for $380 on August 3, 2026. After no update for over a week, I contacted support on August 12th and received only a ...

Unresolved

Withdrawal pending from 8 days with no timeline despite verification being confirmed

$10,000

Unresolved

LoneStar Casino - Withdrawal pending from 8 days with no timeline despite verification being confirmed

I requested a withdrawal on August 4, 2026. My total deposits on the platform were approximately $15,000, and my current balance is approximately $26, ...

Unresolved

Break not honored

$580

Unresolved

LoneStar Casino - Break not honored

• I want to file a complaint regarding a serious violation of responsible gaming procedures. I requested a 90 day self exclusion, but I was told the ...

Unresolved

Not paying out redemption

$700

Unresolved

LoneStar Casino - Not paying out redemption

I submitted a redemption request almost 2 weeks ago, and they have yet to pay this out. This happened after I emailed about a self-exclusion, but did ...

Unresolved

My redemption is taking to long

$125

Unresolved

LoneStar Casino - My redemption is taking to long

I requested a redemption for $125 on June 17th it's the 20th now and I don't understand why it's taking days to get such a small redemption. I feel ...

Unresolved

7 days and counting

$500

Unresolved

LoneStar Casino - 7 days and counting

I am writing this to warn others about the current payout situation at Lonestar Casino. I have been a fully verified member here for a long time, so ...

Unresolved

Verification failed after winning big

$677

Unresolved

LoneStar Casino - Verification failed after winning big

I have already contacted support with no response. I hit a small jackpot ($677). When I went to redeem I followed the KYC process as I do on any other ...

Unresolved

LONESTAR not paying about 7800 dollars

$7,800

Unresolved

LoneStar Casino - LONESTAR not paying about 7800 dollars

I have had a pending redemption for over a week now. They said I am fully verified so there is nothing more I can do on my end. I have emailed them ...

Unresolved

Withdrawal pending over 2 weeks with no timeline

$7,600

Unresolved

LoneStar Casino - Withdrawal pending over 2 weeks with no timeline

I am submitting a complaint regarding a pending redemption of $7,600 that has now been outstanding for two weeks.I requested this withdrawal on or ...

Unresolved

Delayed payment with no transparency

$3,581

Unresolved

LoneStar Casino - Delayed payment with no transparency

Player ID 9746480. I am fully verified on Lonestar and have played through tens of thousands over the past few months. I have had many successful ...

Resolved

Delaying payment on redemption

$1,000

Resolved

LoneStar Casino - Delaying payment on redemption

I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...