BabeCasino Complaints

For several months I have been trying to recover money, I have repeatedly deposited and withdrawn, the account is verified and not duplicated. I deposited my last $ 3 money with skrill and won $ 50 - I ordered my skrill withdrawal back. Always max a few hours and here the contact broke off, as long as it worked, I wrote but to no avail and no answer. I have a screenshot and history of previous and recent transactions. Nevertheless, no one answers me or the e-mail and the home page is no longer working. I am asking for help and support 🙏🆘

Hello,i deposited on babe casino 55$ a week ago,and i can't play none of the slots they have on any provider. I tried to withdraw my funds back in to my bank account and i sent them the documents in order to verify my account and be able to withdraw,But no answer from the casino.Also i tried to send them an email and also no response from the casino.They have no live chat and i think the casino is a scam.Now my 55$ are stucked in the balance and i can t use them. I want my money back.Thanks in advance for your help.

Hi, there so I made a Deposit on the 16th of April And Because they went down Guess to do stuff to the casino.
well now since they are back up again I am unable to play games I have contacted casino I am just Not getting any Replies, at all.
I am trying... my Best to explain Problem, they Just will have no contact so I made a withdrawal and when I checked today, it's still pending. All the Documents Have Been Done I always do documents Before I play that way if I do win things can go smoothly.

I deposit 100€ with 300% Bonus. Problem: Couldnt spin every Slot,..maybe technical issue or other reason. Dont know, but any help or reactions from the support Team ! They have only their own Mailsystem or email possible, NO Live chat anymore. It seems like nobody is working there ! After two days i canceled the Bonus and withdraw the 100€. Nohting happens now ... No contact.. Nothing ! What is going on there ?!

I made a withdrawal of 800 eur on March 8th. My account was verified already as I have opened it in 2018. Three days after the withdrawal I wrote an email to support to inquire aboute the status of my withdrawal. They replied telling me that withdrawal takes about 3-5 business days. I did not receive anything so I decided to write another email on March 15th. After that I haven't heard from them back. I wrote one more email but still nothing. The status of my withdrawal is still showing as Withdrawal Request (I have attached the screenshot). It seems that they are ignoring me and not planning to pay out. I don't know how I can get in touch with them. They don't have live chat and there is no telephone number to contact them.

I was requested a withdrawal of 240 euro 2 months ago and the payment was never completed.
In communication with their support via mail i was keep getting this mail :

Thanks for your email to Babe Casino, we're always happy to be of assistance.
Thank you, we are confirming we have got your withdrawal request 13984619135, our Payments team will get back to you as soon as possible.

They never contacted me so i cancelled my withdrawal and asked for it again at 4/2/2019.
No response until now and no reply to my mail anymore.

I deposit 11.1-2019 20€(no bonus) and same day make withdaw 51€...13.1 i send e-mail and ask how long take come money,they answer same day and thanks my documents and withdraw is send paying department.This day,they dont answer my e-mail inquiry or webside messages.Sum of money is small,but winning is winnings.

I deposited 1400 EUR over 1 week and managed to win 4000, I submitted KYC and informed all verified, so submitted withdrawal on 1st October of 3500 (500 left to play with). My withdrawal remains as request with the funds not accessible in the account, no withdrawal confirmed or withdrawal rejected. No bonus money or promotions taken when depositing, just real cash as this can hinder withdrawals should I want to withdraw. Emailed support to ask for update and they advise everything seems fine but they cannot process payment as this is handled by a separate company. I was advise to email [email protected] and have done so including [email protected] although to no avail, now going on 3 months. If there is an issue with my withdrawal (not that I can see any issue) then atleast tell me. Communication is not hard.

Hello AskGamblers, my withdraw is delayed, i contact live support say to me soon can be done, i send email to support and payment team no get any reason!?
I wait for €610 withdraw, i play without bonus and i send all docs who need.
I make request for withdraw on 18 October, on live chat say few hours to 3 working days is maximum for processing and now its 27 October i no get any reason about my withdraw.

Thanks, Alush.

Went for the 200% welcome bonus and deposited 20 euro. Got 60 to play with. Played my cash money away and after that i used the bonus. Asked for a withdrawal of 375 but only got 60. They told me (citate from email): "Hi Roelof, Your withdrawal request has been completed! A partial withdrawal will be done today due to T&C 30.1.3 withdrawal section, when using the bonus which is withdrawal size = deposit + bonus. If you would like more information or assistance, please reply to this email or request a live chat. Yours in gaming and entertainment, Victoria Babe Casino Support" after that i emailed again that i should get the winnings from the bonus and then Babe casino write me back again: "zo 26 aug. 2018 om 14:27 schreef Victoria Support Babe Casino : Hi Roelof, Thanks for your email to Babe Casino, we're always happy to be of assistance. Where T&c 30 is used the same applies: funds left on the account can be used all across casino. If you wish to qualify for next withdrawal - the remaining balance has to be gone. Either you play it through or either we can correct the balance to 0. Then the deposit - play and next withdrawal. Please don't hesitate to contact us at anytime, we'd be more than happy to attend to your needs. Yours in gaming and entertainment, Victoria Babe Casino Support" play it through. So i deposited again, this time without bonus or free spins, 50 euro, played it through (at least twice, over 700) and ended up 310 euro. Again i asked for a withdrawal and got, again only 60 euro. They say their terms 30.1.3: maximum cash in (withdrawal) amount is deposit+bonus. It doesnt say maximum winnings. So its an incorrect term. It says, the other money stays in your account and is real money. So after the withdrawal the amount stays in my account and deposit and withdrew again. Its real money. "Term: 30.1.1 When you have met the Wagering Requirements, the sum in your Bonus Balance that is linked to the active bonus will be transferred into your Cash Balance and may then be withdrawn at any time." This term should overrule 30.1.3, while that term is not complete and legally not right, for the law. This term says i should get paid out: the sum of the active bonus may be withdrawn anytime. I think this is a very unfriendly term but i have right at the winnings of the bonus. There is €250,- left in my account, pending withdrawal since 31 august. Can you please help me out here? I have all the print screens, chats and emails. Best regards Roelof

Hello. my mail in this casino: < email removed > I played in this casino (BABE CASINO) for a long time. made deposits, lost, won, everything as usual. On May 21, I made two deposits (without bonuses) first - lose, second - won and make withdrawal request 5000 euro. May 22 - I got message "Uh Oh- It appears that your account is blocked." May 23 - I got message: "We are investigating your unusual betting pattern. Please detail what computer or mobile phone you where using to play, make, year, model." ???? but I gave them what they asked for. and May 24 I got message: "Uh oh! It looks like your withdrawal request has not been approved! " And today (25 May) I got message: "We had a Fraud warning from game provider and we are waiting for their explanation what has happened. We do not tolerate any attempts of fraud on our platform, however we want to make sure it is the case. Support will be in touch once we will get all the explanations." I just played and I have never been in collusion with anyone. This is ridiculous. If they have problems with the provider, then let them deal with it. This should not concern me.

I was playing babecasinos welcome package bonus for two days and had more than 1400 euro when suddently a notice came up that said if you continue to play it will be with your own money, meaning that the wagering of the bonus was done When i closed down the game i only had 391 euros left in my account. I directly contacted their livesupport who didnt have a clue of what just happened so they gave me an e-mail adress to their manager, who i sent an e-mail regarding what just happend to my funds. The first mail i sent was on februarin 16th and did not get any answer so i sent one more the day after on 17th of february. i got an answer back on 18th telling me to verify my account which i have done and that the team will bring up my case with the gameprovider. last time i heard from babecasino was on february 22th where they wrote: Hi Jimmy Confirming reception of documents, thank you. Passing on to team, yes we know your case no worries, our and Game providers team will work on it together to figure out. We will inform you the outcome Kind greetings Victoria I have been e-mailing them without any respone now for 6 days. i will attach the e-mail conversations that i have had with them so far.

Everything started when I made a deposit on babe.casino. It was a bonus where I got 200% on my € 125deposit so a €250 bonus. The wager on the bonus is X40, so thats € 10000. everything went well got my bonus and i started playing. Won quite a bit in a few hours played. so I asked the chat to find out how much i had wagered, since I coud not see in on the site. In the chat I talk to a girl whom I have learned later that she was new at work. I get in response to my question, that I have no turnover left. Nice i think and try to withdraw but there is still a bonus on my account so I cant. I ask her again if she is sure that my wagering is done and she tell me yes again. So i ask her if i cancel this bonus i can make a withdraw of all my money? And she answers yes. I cancel the bonus and my € 1464.75 disappears. She then asks me to turn to support. where I get in response that there is nothing to do they can not fix my bonus back. I write that they must be able to solve it and they set me in contact with the founder of babe.casino. which fixes a new bonus. where I get my € 1460 back but with a turnover of X45 on the whole amount. that is, € 65700. And i had already wagered € 6641 of € 10000 on the original €250 bonus.So i ask here how can you give me a new bonus with an insane wagering when i have done nothing wrong just done what the live chat had told me to do. She tells me that this is what we can do and I seem like such a good player that i should manage it. How can i be good at a game of luck and why do i get punished with an insane amount of wagering on the money i already had?