5Gringos Casino Complaints - Withdrawal & Other Problems

5Gringos Casino - Challenges not being awarded

Hello,There are two challenges available for $30 and $82. I have completed all the challenges however there is an issue with the login challenge which ...

5Gringos Casino - Delayed payment for over 2 weeks

Hello, I made a win of €920 on July 23rd and subsequently requested two withdrawals (one for €500 and one for €420). Both are still pending, and ...

5Gringos Casino - Withdrawal delay issues

I have requested a withdrawal of 250 Euros on July 29th but as of today august 06 it's still in review. Support says the same thing that they know ...

5Gringos Casino - Withdrawal delay for 8 days

I am writing to formally lodge a complaint regarding the unacceptable delay in processing my withdrawal request, which I submitted on February 17, ...

5Gringos Casino - Casino delaying verification after big win

I was playing in 5GRingos casino and one day I won a large sum of 2.5k euro so far so good. I made a withdrawal on the first day of 500euro via FunID ...

5Gringos Casino - Giving me the run around on a measly 250 payout

8 days I have been waiting for my payout from 5Gringos. They have told me it would take 3-5 at max. Each day I contacted their chat support, each ...

5Gringos Casino - Won't verify my account

I've been trying to verify my account for a withdrawal for a win that I had in October but the casino has made it impossible for me. I've uploaded ...

5gringos Casino - The casino does not verify my documents and does not pay my money

Hello. I played in this casino and issued a withdrawal request in the amount of 150 euros on December 18. They did not withdraw funds for a very long ...

5Gringos Casino - Cryptocurrency transaction verification

Hello, I have registered and played on 30.10.23 at 5gringos casino and after winning around 2300 Euros I have been through a series of different ...

5Gringos Casino - Unresponsive for 3,000 Euros

Hello, I been paid and verified by 5gringos I won 3500 euro they paid 500 after they stopped paying. I tried to get my money out they are unresponsive ...

5Gringos Casino - Unprofessional advice

Hi I want to make a complaint as its unprofessional to not be notified by live agents of needing to verify your account not once have they made note ...

5Gringos Casino - Rejects documents unreasonably and delays payment

I have issue with 5gringos casino. I played at this casino on 13.12. and I won about 2000 euros. I made 3 withdrawal requests (500 euros each) and ...

5Gringos Casino - Nonpayment of money

I made a request to withdraw money on 11/13 I was verified on 17.11 Request still not approved. All around excuses and lies. They have already written ...

5Gringos Casino - Delaying my winnings over 2 weeks

Hello, I have used a welcome bonus and eventually I won 1096€ after wagering bonus. I requested my first withdrawal of 500€ on 28.10.2022 and the ...

5Gringos Casino - Missing funds and software glitch

Just under a week ago from the date of this post I had a decent session on the slots after depositing $300 aud and spinning it up to $4500 I decided ...

5Gringos Casino - Waiting for 5gringos for money and verification

My payments have been on hold for some time. Currently three withdrawals are pending and 4341 EUR are left for withdrawals after those are paid. They ...

5Gringos Casino - Delayed payment not happy

3 business days is up, they still not have processed my payments. All I get told is it's in the last stages, and it will be processed "soon". It's ...

5Gringos Casino - No need to wager my withdrawal

Hi I have had won 35000$ the first à few withdrawal was going well after that my withdrawal keeps getting cancelled contacted the casino several time ...

5Gringos Casino - Pending withdrawals and balance

Hello,I registered and deposited 500 EUR on 5Gringos Casino on July 19th. On the same day I made my first withdrawal request so that is almost two ...

5Gringos Casino - Have not fixed issue over a month - help

Have been in discussions with this “casino” for over a month now over this software glitch. They have admitted it’s there fault but with still ...

5Gringos Casino- 8 days no cash out, always the same robotic answers

Hi, i am gambling a lot since 8 years online, so I also started some sessions at 5gringos a few weeks ago. I already cashed out 1.1k euro (in 2 ...

5Gringos Casino - Withdrawals seriously delayed

On 05/13/2022 I requested the first payout of €450 on 05/16/2022 the second payout of €500. According to the terms and conditions, withdrawals ...

5Gringos Casino - Delayed payment, closed account and a runaround

I signed up and played the welcome bonus at 5gringos on 02.09.2022 which I lost, then I continued playing and won a total of 305k HUF. I withdrew this ...

5Gringos Casino - Not processing my 1,300 AUD withdrawals

As per this casino's cap on withdrawing, they only allow $800 AUD per day a maximum of 3 pending withdrawals at a time. They say it takes 3 banking ...