Types of Licenses Available
Antigua and Barbuda features two types of licenses: interactive gaming (casinos) and interactive wagering (sportsbooks). The application procedure is similar for both types of licenses. Sites that feature both a casino and a sportsbook must apply for both licenses before being permitted to operate.
Application Requirements
An online gaming business looking for a license from the Antigua Online Gaming Association must undergo a lengthy application process. This begins with the prospective business filling out some paperwork and paying a nonrefundable application fee. The paperwork includes several forms to verify the identity of the casino owner, as well as prove a clean criminal history and good financial standing. If the OGA is satisfied with the applicant, they will then look into the business model provided. If it is satisfactory, the applicant will be approved as a licensee.
Routine Inspection
Although it does not conduct full-scale manual audits of its licensees, Antigua and Barbuda does check up on some important data with an auditing program. They require licensees to furnish regular proof of game fairness, as well as financial stability and necessary anti-money laundering measures. Licensees are also required to provide resources for underage and problem gambling. If an inspection reveals a failure to comply with one of these terms, the site's license may be revoked.
List of Licensees
The Antigua OGA provides a regularly updated list of licensees to the public. If you would like to check this list, you can do so by going to the Antigua Directorate of Offshore Gaming website at www.antiguagaming.gov.ag. Click the “Licensees” link on the upper horizontal menu, then choose “Active Licensees” on the left side for a list of gaming sites that are currently in good standing with the Antigua OGA. The “Non-Licensees” link features a list of known fraudulent companies who are not legitimately licensed, but others may exist. We encourage players to use this information before playing at a casino that claims to be licensed in Antigua and Barbuda.
Dispute Resolution
Antigua and Barbuda provides online resources to players looking to resolve a dispute. We encourage players to first contact the casino directly, then use third-party affiliate resources such as AskGamblers before contacting the OGA. However, if these measures do not work, the Antigua government is a powerful final resource. To file a complaint, go to Antigua Gaming official website, then click the “Complaints” link on the right side of the upper menu. Fill out the form according to the instructions, then keep an eye on your email inbox for correspondence.
Contact Information
Address: Division of Gaming
Royal Palm Place,
Friar's Hill Road,
P.O. Box 2674, St. John's
Antigua & Barbuda
West Indies
Tel: (268)481-3300
Fax: (268) 481-3305
Website: http://www.antiguagaming.gov.ag/