BetOnline Casino Complaints - Withdrawal & Other Problems

BetOnline Casino - Zero responsible gaming enforcement at Betonline

On Sept 8th, 2026 , I reached out to Betonline via live chat and said "can i please request a one month time out" which was confirmed by an agent. A ...

BetOnline Casino - There have been 8 occasions 4 of which I will provide proof along with dates and times that I hit the mark on a game called PUNT and was never paid by betonline

Screenshot photo #1 Feb. 8th 2025 at 11:08 PM CST $1 @ 45.40x as shown I hit the mark and as clear as can be the win of $45.40 was never paid to me. ...

BetOnline Casino - Stolen my deposits

Betonline has successfully dodged every single one of my attempts to retrieve my deposit that they never credited to my account.They made me jump ...

BetOnline Casino - Stolen payout and blocked account for no reason

I'd like to formally lodge a complaint against BetOnline.ag. As a first-time user of any online gambling platform, I chose BetOnline.ag based on its ...

BetOnline Casino - BetOnline confiscated my winnings and banned my account with no explanation

I recently tried BetOnline and deposited around 100 for some online blackjack.I got up to around 600, with some ups and downs, and decided to cash out ...

BetOnline Casino - Delayed payment and blocked account from payout

Hello, I've been having trouble withdrawing from betonline.ag for months. Initially, I tried withdrawing $400 worth of BTC, but it was declined. The ...

BetOnline Casino - Repetitive Game Glitch During Free Spins revised

I have been given the run around about a glitch that only happened during my free spins bonus during a normal cash spin. I took a screenshot as it was ...

BetOnline Casino - Blackjack Software Is Blatantly Rigged

Here are just a few of the most salient data points (co-analyzed by a retired professor of statistics at the University of Washington, he concurring ...

BetOnline Casino - Roulette Glitch, $300

There have been multiple occasions where the European Roulette by Dragon Games on this site has stolen my money even though the ball lands on what I ...

BetOnline Casino - They took money and pretend we never talked

They took money off my card an didn’t put in on my betting account an then they over charged me they told me one price in the phone an then it was ...

BetOnline Casino - Betonline wont refund my money over their broken software

I have had such a horrible experience with this casino. Their slots glitch so bad you lose your wager and you have proof and they still don't refund ...

BetOnline Casino - Deposit Error

Made a deposit on 12/11 for $50 or so. They sent me an email alerting it did not go through. Funds did not make it to account. Made another deposit ...

BetOnline Casino - Violation of Their own Policy

I submitted a claim and wasn’t sure that it was sent so I resubmitted the same claim a minute later and sent it. I got a message that the second ...

BetOnline Casino - Suddenly changed bonus terms and took 2800

After months and months of losing a ton of money at this site in there too sister sites last night, I finally deposited and use the code that they ...

BetOnline Casino - Didn't paid for winning hand in Jacks Or Better Video Poker

I was playing Jacks or Better Video poker, wagering $5 per hand. I was dealt trip kings and drew 2 cards, keeping the kings. On the draw, I was dealt ...

BetOnline Casino - Account disabled and funds locked without any further justification nor proofs

My account has been locked. I get an email ( in my spam folder) saying:Hello JustinYour account is currently being evaluated for security purposes. To ...

BetOnline Casino - Delayed payment and blocked my account

attention to betonline.ag support team, it's been a months my account has been blocked or disable due to pending reviews since 11th april 2019. i did ...

BetOnline Casino - Problem with Live Dealer Blackjack bets

I was playing Red live dealer blackjack. Due to some maintenance on the server's end, they cancelled my bets and that particular hand was never played ...

BetOnline Casino - Delaying Verification

My account has been locked. I get an email ( in my spam folder) saying: Hello CalebYour account is currently being evaluated for security purposes. To ...

BetOnline Casino - Did not get paid for Blackjack winnings

To whom it may concerns,I have contacted betonline casino customer service through email multiple times but got no response. Their online chat support ...

BetOnline Casino - Trying to steal $32k from me

After two weeks of my account being reviewed betonline closed my account with a balance in my account of over 32k American dollars in it and there ...

BetOnline Casino - Software glitches cause, missing funds multiple times

Hi to whom it might concerns,On Feb 12th, I was playing regular blackjack in Live Casino Black Section. Glitches happened at 3 different times causing ...

BetOnline Casino - Giving me the run around with account verification

I’d be happy to share my problem here. Firstly, they asked me to verification documents to their email. After waiting for 72 hours, I get a response ...

BetOnline Casino - Bonus not received

Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...