- Reliable innovative software
- Superior Customer Support
- No instant play casino
- Options don't cater to an international market
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As a brand new casino just launched in the fall of 2009, Vanguard Casino has rapidly grown in popularity, especially with US players. It's a casino with a heavy focus on Customer Service, with support always available to players at all hours of the day, and amazing promotions that have proven to attract new players and keep them coming back to play. But of course, it's really the game variety that has got players talking, with Rival Gaming's unique games that all players just can't wait to try out!
The Customer Support options at Vanguard Casino include all of the usual options - phone, email and live chat are all available 24/7 and offer superior Customer Service, but they go the extra mile by also providing an FAQ document for the enterprising and independent player who wants to try to find the answers to their questions on their own. The FAQ document provides answers to pretty much anything you would want to know. It addresses initial questions that players might have about the download and installation process and potential technical issues that might be encountered. It also explains complete information about all of the promotions, their wagering requirements and other associated terms and conditions; addresses questions that might come up regarding the game variety; explains banking options including the process for deposit and withdrawal, and more.
Of course, if players would rather have on-one-one Customer Support instead of using the FAQ to address their questions and concerns, the fastest way is to use the Live Chat, or there are toll-free phone numbers and query specific email addresses.
Anyone who plays at online casinos on a regular basis have without a doubt heard about Rival Gaming Software by now. It offers a safe and secure gaming experience for its players, with realistic graphic, and to top it all off has a unique game variety with exclusive games that have transformed Slot games as we've come to know them.
Most Rival Gaming Casinos are available by download only, and that is the case with Vanguard Casino as well. The download process is, however, quite fast since an initial package of games is installed along with the casino software. Additional games are downloaded in the background after the software has been launched.
All of Rival Gaming's offerings are available at Vanguard Casino and there is a fantastic variety. The i-slots are the best part of the experience since the combine elements of video games, bonus slots and typical slot play to give players an even more complete gaming experience. Table games and speciality games are also available along with a selection of classic slots games and video poker.
Vanguard Casino has a special feature on their site, allowing players to preview the games before they even sign up and download. There are screenshots for all of the games, as well as descriptive information to help introduce players to what's offered.