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Planet 7 Casino

2.9
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Planet 7 Casino Review

General info & Latest Promos
Website http://www.planet7casino.eu
Established 2009
Owner BTK Ltd Casinos
Casino Promotion Planet 7 Casino: Up to $4000 + 20 Bonus Spins

Planet 7 Casino is part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings. Therefore, we do not recommend this casino to players.

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Casino details
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  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Armenia
    • Australia [1]
      • New South Wales
    • Bahrain
    • Bangladesh
    • Belarus
    • Belize
    • Benin
    • Bhutan
    • Bosnia and Herzegovina
    • Botswana
    • Brazil
    • British Indian Ocean Territory
    • Brunei
    • Bulgaria
    • Burkina Faso
    • Burundi
    • Cambodia
    • Cameroon
    • Cape Verde
    • Chad
    • Colombia
    • Comoros
    • Costa Rica
    • Cuba
    • Czech Republic
    • Djibouti
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • El Salvador
    • Equatorial Guinea
    • Eritrea
    • Estonia
    • Ethiopia
    • Fiji
    • French Guiana
    • French Polynesia
    • Gabon
    • Gambia
    • Georgia
    • Germany [1]
      • Schleswig-Holstein
    • Ghana
    • Gibraltar
    • Grenada
    • Guadeloupe
    • Guatemala
    • Guinea
    • Guinea-Bissau
    • Guyana
    • Haiti
    • Honduras
    • India
    • Indonesia
    • Iraq
    • Isle of Man
    • Israel
    • Italy
    • Jamaica
    • Jersey
    • Jordan
    • Kenya
    • Kuwait
    • Kyrgyzstan
    • Lebanon
    • Lesotho
    • Liberia
    • Libya
    • Malawi
    • Mali
    • Mauritania
    • Moldova
    • Mongolia
    • Morocco
    • Mozambique
    • Myanmar [Burma]
    • Nauru
    • Nepal
    • Nicaragua
    • Niger
    • Nigeria
    • North Korea
    • Oman
    • Pakistan
    • Papua New Guinea
    • People's Democratic Republic of Yemen
    • Philippines
    • Puerto Rico
    • Romania
    • Rwanda
    • Samoa
    • Senegal
    • Sierra Leone
    • Somalia
    • South Georgia and the South Sandwich Islands
    • South Korea
    • South Sudan
    • Spain
    • Sri Lanka
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • São Tomé and Príncipe
    • Tajikistan
    • Tanzania
    • Timor-Leste
    • Togo
    • Turkmenistan
    • Tuvalu
    • Uganda
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Western Sahara
    • Yemen
    • Zambia
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Fax Telephone: +1-866-725-1109

    US/CA call Toll Free Telephone: +1-888-402-2065

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Planet 7 Casino Reviews by Players

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Reviewed on October 16, 2020

LIKED

I gave it 6 stars cause despite the horror stories I have read about the casino, I have had no issues what do ever with them. I signed up eons ago but never actually deposited money which led to me just not even playing or visiting the site, one random day 2 years later I decided to deposit money using a bonus, which I will later realize is NEVER worth it, but non the less, played, didn’t win, eventually deposited a couple more times, all bonuses, I could never get past the play though amount. Got an email for a no rules no max bonus, I tried it, and within 10 minutes turned a $30 deposit with $90 extra bonus into over 5000. I’m convinced the wait times are a way to get players to cancle withdrawals, and borrow from winnings, which in sadly what I did in multiple occasions. Eventually ending at 2000, I had to practice pactience and self control. Long story short, I ended up having a check mailed, which from start to finish took about 2 months to get. But none the less, I did indeed receive my winnings. Properly reads terms and conditions and be patient, you will get your payout.

DISLIKED

Payout Time Frame
Play though if using bonus (avoid using if you can). Information requested for verification. Ask for way to much, exp in a day and age of stolen identities, your literally giving them everything they need to potentially commit fraud.
Did I said withdrawal time frame? LoL
jbrettk123 1 review
Texas
Reviewed on September 18, 2020

LIKED

They always email me back the next day, and I have won huge jackpots on their newer games, and I really hope they pay me out the $20K i have withdrawn. As long as I get paid out I will be happy to do business with them again.

DISLIKED

The Hoops they make you jump through are ridiculous. I had to join a new bank because they will not wire money to Wells Fargo. They don't allow any phone calls, everything is via email or Live-chat. This would be fine if they were able to answer all questions correctly. I have provided them with all of the extensive information multiple times, and whenever I try and Live-chat with someone they always tell me they need a document or information that I have already provided. I am expecting 7 payouts of $2500 and then 1 $1000 payout and 1 $1500 payout. I would prefer to just have 8 $2500 payouts but I am worried if I change anything, they will start the process all over again. If they cannot make wire payments to large banks like Wells Fargo, they should make you aware of this before accepting your money.
Rprichard76 1 review
Pennsylvania
Reviewed on September 2, 2020

LIKED

Planet 7 is by far the worst online casino I tried using a coupon code that they sent me via text it wouldn’t work so I tried live help first person said I had 2 accounts I asked how is that possible I showed him text he ended conversation without explaining anything so another person finally come on she said idk what he was talking about and transferred me to deposit person she looked into my account while she was doing that I showed her text asked her why there deposits were so high she come back on and said I’m kicked off there casino for good and hung up talk about some very unsportsmanlike acts well there online casino is very shady and wouldn’t suggest playing on there also I tried emailing them to ask them why guess what can’t find email now it’s blocked also

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