Ag Awards

Planet 7 Casino

Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Planet 7 Casino Review

General info & Latest Promos
Established 2009
Owner BTK Ltd Casinos
Casino Promotion Planet 7 Casino: 350% Match Deposit Bonus + 25 Bonus Spins

Planet 7 Casino is part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings. Therefore, we do not recommend this casino to players.


Casino details
More Casino Details More details
  • Allowed Countries

    • Africa
    • Aland Islands
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Argentina
    • Aruba
    • Asia
    • Asia/Pacific Region
    • Australia [7]
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Azerbaijan
    • Bahamas
    • Barbados
    • Belgium
    • Bermuda
    • Bolivia
    • Bonaire
    • Bouvet Island
    • British Antarctic Territory
    • British Virgin Islands
    • Canada
    • Canton and Enderbury Islands
    • Cayman Islands
    • Central African Republic
    • Chile
    • China
    • Christmas Island
    • Cocos [Keeling] Islands
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Croatia
    • Curaçao
    • Cyprus
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Egypt
    • Estonia
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Finland
    • France
    • French Southern Territories
    • French Southern and Antarctic Territories
    • Gaza Strip
    • Germany
    • Greece
    • Greenland
    • Guernsey
    • Heard Island and McDonald Islands
    • Hong Kong
    • Hungary
    • Iceland
    • Iran
    • Ireland
    • Japan
    • Johnston Island
    • Kazakhstan
    • Kiribati
    • Kosovo
    • Kuala Lumpur
    • Laos
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macau
    • Macedonia
    • Madagascar
    • Malaysia
    • Maldives
    • Malta
    • Marshall Islands
    • Martinique
    • Mauritius
    • Mayotte
    • Metropolitan France
    • Mexico
    • Micronesia
    • Monaco
    • Montenegro
    • Montserrat
    • Namibia
    • Netherlands
    • Netherlands Antilles
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Norway
    • Pacific Islands Trust Territory
    • Palau
    • Palestinian Territories
    • Panama
    • Paraguay
    • Peru
    • Pitcairn Islands
    • Poland
    • Portugal
    • Qatar
    • Reunion
    • Russia
    • Réunion
    • Saba
    • Saint Barthéley
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Serbia
    • Seychelles
    • Singapore
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • Slovenia
    • Solomon Islands
    • South Africa
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • Switzerland
    • Taiwan
    • Thailand
    • Tokelau
    • Tonga
    • Trinidad and Tobago
    • Tunisia
    • Turkey
    • Turks and Caicos Islands
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Uruguay
    • Uzbekistan
    • Vanuatu
    • Vatican City
    • Venezuela
    • Vietnam
    • Wake Island
    • Wallis and Futuna
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Fax Telephone: +1-866-725-1109

    US/CA call Toll Free Telephone: +1-888-402-2065

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Planet 7 Casino Reviews by Players


Write a review
Reviewed on January 30, 2020


This is one of the best casinos that I have ever played on. The RTP is obviously higher than other casinos. The pay out rate back to my ewallet eventually arrives. Customer support is second to no one, excellent...I have never had a losing day at this casino!

Most definitely recommend, loooooose slots do come with a delay payment issue.... what can you do?


The pay out can be a little slow but it will arrive. If your not rushed then play. Maybe 7-10 days to receive an ewallet payment but they don't hide their policy.

Sometimes, when spinning, it lags on the iphone but the game completes, also, you may wait a few hours for a response to an email.
Kanedogramsey 2 reviews
Reviewed on January 19, 2020


After months of sending and resending documents they were approved only to be told sorry your winnings are not valid due to a discrepancy with my deposit. Are you kidding me... Uggg so after sending a bank statement umpteen times I'm told they never received my deposit. What!! They say my winnings are invalid. So my last resort was to contact ask gamblers. Needless to say I'm supposed to be resending the bank statement to a Tawni who says she sent me a direct email bc that's where I'm to send it directly to her which I never got a email from her so I don't really know where to send it. I'm at a loss. I would recommend Red Stag Casino they paid out my winnings quickly and the identification verification process was no problem. And I won on a bonus code never even had to deposit any of my own money.
Brickcat 1 review
Reviewed on October 22, 2019


When requesting a withdrawal be prepared to be given the run around for months, multiple people will request the same verification documents required to complete withdrawal and transfer that you have previously sent to multiple email address as requested on multiple occasions.
They love quoting timeframes from their terms and conditions but cannot adhere to them. They will lie and say your payout has been escalated so you wait and wait and wait only to find out nothing has been done. I have been waiting 2 months for a payout with outcome in sight

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