Ag Awards

Planet 7 Casino

Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Planet 7 Casino Review

General info & Latest Promos
Established 2009
Owner BTK Ltd Casinos
Casino Promotion Planet 7 Casino: Up to $4000 + 20 Bonus Spins

Planet 7 Casino is part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings. Therefore, we do not recommend this casino to players.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Algeria
    • Angola
    • Armenia
    • Australia [1]
      • New South Wales
    • Bahrain
    • Bangladesh
    • Belarus
    • Belize
    • Benin
    • Bhutan
    • Bosnia and Herzegovina
    • Botswana
    • Brazil
    • British Indian Ocean Territory
    • Brunei
    • Bulgaria
    • Burkina Faso
    • Burundi
    • Cambodia
    • Cameroon
    • Cape Verde
    • Chad
    • Colombia
    • Comoros
    • Costa Rica
    • Cuba
    • Czech Republic
    • Djibouti
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • El Salvador
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • Fiji
    • French Guiana
    • French Polynesia
    • Gabon
    • Gambia
    • Georgia
    • Germany [1]
      • Schleswig-Holstein
    • Ghana
    • Gibraltar
    • Grenada
    • Guadeloupe
    • Guatemala
    • Guinea
    • Guinea-Bissau
    • Guyana
    • Haiti
    • Honduras
    • India
    • Indonesia
    • Iraq
    • Isle of Man
    • Israel
    • Italy
    • Jamaica
    • Jersey
    • Jordan
    • Kenya
    • Kuwait
    • Kyrgyzstan
    • Lebanon
    • Lesotho
    • Liberia
    • Libya
    • Malawi
    • Mali
    • Mauritania
    • Moldova
    • Mongolia
    • Morocco
    • Mozambique
    • Myanmar [Burma]
    • Nauru
    • Nepal
    • Nicaragua
    • Niger
    • Nigeria
    • North Korea
    • Oman
    • Pakistan
    • Papua New Guinea
    • People's Democratic Republic of Yemen
    • Philippines
    • Puerto Rico
    • Romania
    • Rwanda
    • Samoa
    • Senegal
    • Sierra Leone
    • Somalia
    • South Georgia and the South Sandwich Islands
    • South Korea
    • South Sudan
    • Spain
    • Sri Lanka
    • Sudan
    • Sweden
    • Switzerland
    • Syria
    • São Tomé and Príncipe
    • Tajikistan
    • Tanzania
    • Timor-Leste
    • Togo
    • Turkmenistan
    • Tuvalu
    • Uganda
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Western Sahara
    • Yemen
    • Zambia
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Fax Telephone: +1-866-725-1109

    US/CA call Toll Free Telephone: +1-888-402-2065

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Planet 7 Casino Reviews by Players


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Bexpdx7 3 reviews
Reviewed on May 5, 2020


I like that this casino has free spins. I also appreciate that there are great games to play and bonuses. Unless you're an "expert," player like me (which I think just means you've actually received winnings) and then you're only allowed to use limited amounts of bonus codes.


It is frustrating that every time I redeem free spins, I'm required to log out and log back in or it will just be endlessly loading until I reset my browser history.
I've calculated from 4 separate winnings, the average time it takes to receive my payment. On average it takes 78.25 days. That is quite literally the worst waiting time period out of all RTG casinos I use. The longest time it took was 119 days, the shortest was 36 days.
Reviewed on January 30, 2020


This is one of the best casinos that I have ever played on. The RTP is obviously higher than other casinos. The pay out rate back to my ewallet eventually arrives. Customer support is second to no one, excellent...I have never had a losing day at this casino!

Most definitely recommend, loooooose slots do come with a delay payment issue.... what can you do?


The pay out can be a little slow but it will arrive. If your not rushed then play. Maybe 7-10 days to receive an ewallet payment but they don't hide their policy.

Sometimes, when spinning, it lags on the iphone but the game completes, also, you may wait a few hours for a response to an email.
Kanedogramsey 2 reviews
Reviewed on January 19, 2020


After months of sending and resending documents they were approved only to be told sorry your winnings are not valid due to a discrepancy with my deposit. Are you kidding me... Uggg so after sending a bank statement umpteen times I'm told they never received my deposit. What!! They say my winnings are invalid. So my last resort was to contact ask gamblers. Needless to say I'm supposed to be resending the bank statement to a Tawni who says she sent me a direct email bc that's where I'm to send it directly to her which I never got a email from her so I don't really know where to send it. I'm at a loss. I would recommend Red Stag Casino they paid out my winnings quickly and the identification verification process was no problem. And I won on a bonus code never even had to deposit any of my own money.

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