My redemption with Zula Casino for $50.00 dollars says “paid” on the website which means the money should be in my bank account but I have not received the money in my bank account which is where it said it was going to send it to. The withdrawal was made May 19, 2024 at 7:01PM and the transaction ID # is 120233348-4 for the redemption. My Zula player ID is 120233348. I have tried contacting Zula Casino regarding this matter by email but haven’t gotten a response. I also have the screenshots showing that the redemption for $50.00 is supposed to go to my bank account ending in 0425 but didn’t receive it.
Complaint Info
Today I received the 50 dollar payment from Zula Casino in my bank account so my problem is resolved. Thank you.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Zula Casino Complaints
- 3 of 19 resolved
- 2 days avg response
- 4 days avg complaint life
- 6,689 USD avg amount
-
71 hours left
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Zula Casino - I have been locked out of my Zula account for almost a month since depositing 1000
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