Hello! i' ve made an account at zodiac! i ve deposited 1$ and get 20$ bonus after i met the wagering requirements i have withdrawed 400$ and they told me that i ve broken the TCs and i have multiple accounts and my founds were confiscated and they sent me 1$ in my Moneybookers account! but i didn;t break the rules: 1) made my account from my personal computer - no one made another account from this computer 2) claimed the bonus from the same computer - no one claimed the bonus from this computer 3) wagered the bonus from same computer - after this all my balance was withdrawable - so the bonus was completed - no one done this from this computer 4) logged in casino account from other computer - here it can be someone who played before me - but i didn't claimed any bonus from this computer!
If you travel and play on line from your hotel room (even on your own laptop), it is very possible that someone else once stayed in that hotel and also played, thus having the same IP, but that would not mean you are defrauding the casino in any manner.
now after 1 week of writing emails and have no answers from them, they have sent me 1$ in my moneybookers account but i have withdrawed 400$. can you please help me!!! i wanna prove that i didn't broke the rules and i want my money that i win!!!