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Vegas2Web Casino - Withdrawal taking over one month

Complaint Info
Disputed casino Vegas2Web Casino
Reason Delayed payment
Amount $ 500
Posted on December 9, 2014

Vegas2Web Casino withdrawal I submitted for $500.00 has taken over a month and I still haven't got my check.

They said they send by a Courier, didn't give me courier's name and didn't have any tracking number.

Email I received only said your withdrawal has been processed giving me no details.

I have had to call them now for one month to get any kind of information.

I am still awaiting my check.

I am not happy and please beware of this Casino.

Dena Hall

Posted on December 9, 2014

This complaint has been reopened upon casino's request.

Posted on December 9, 2014

Player contacted us by phone, day after making this post, on 08 May 2013, to confirm that she did receive the check that she complained about not receiving in the post. Can player please confirm this?

Posted on December 13, 2014

Dear @denakhall0218,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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