Withdrawal delayed for over a week
On the 10th January I won £150 I completed all wagering requirements and was told by the online chat that my withdrawal would be in my bank before Sunday.
Checked today 11 days later it is still pending. Before they said Sunday they told me if would be in my bank by Friday every time you contact support you get told it's delayed again sorry. It's like they want you to cancel your withdrawal which I will not be doing.
Checked today 11 days later it is still pending. Before they said Sunday they told me if would be in my bank by Friday every time you contact support you get told it's delayed again sorry. It's like they want you to cancel your withdrawal which I will not be doing.
Dr Vegas Casino Complaint Stats
Resolved
64 / 72
Avg. Amount
$1,011
Avg. Complaint Duration
6 days
Avg. Response Time
2 days
Dr Vegas Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 59 out of 67 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.