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Withdrawal delayed for over a week


On the 10th January I won £150 I completed all wagering requirements and was told by the online chat that my withdrawal would be in my bank before Sunday.
Checked today 11 days later it is still pending. Before they said Sunday they told me if would be in my bank by Friday every time you contact support you get told it's delayed again sorry. It's like they want you to cancel your withdrawal which I will not be doing.
Disputed Casino Dr Vegas Casino
Amount £150

Discussion

User name

Dear @Mzst86xx,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name
Hi,

We can confirm your withdrawal has been approved.
If there is anything else we can help you with please do not hesitate to contact us.

Dr Vegas Team

Dr Vegas Casino Complaint Stats

Resolved 64 / 72
Avg. Amount $1,011
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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