Please let us know if there's some update on your issue.
First, I apologize for the delay in responding to this. I was traveling for work and I'm scrambling to get caught up on things.
As you know, we were waiting to receive your preferred method of payment and your documents. We did finally receive everything and I'm happy to say your payment has already gone off to processing and I would expect you will see the funds reflected in your account by mid-week, next week.
Again, I'm so very sorry for the frustrations with this.
All the best,
I received paperwork needed within /4 hrs of submitting my claim. They said payment has gone to processor and I should see it in 10 days. Ruby slots finance emailed me direct after submitting the complaint. problem resolved. Thank you!
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
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