Jackpot247 Casino - Withdrawal complaint

Steve3775 United Kingdom
posted on April 1, 2016.

I won £5500 on the early hours of Monday morning on the Tuesday night I had to send copy of my passport bank card proof of address I did all that I then phoned on the Wednesday and they saying they waiting for managers approval . I've emailed today and had no reply . So phoned and keep getting told the same thing .

posted on April 4, 2016.

Dear Steve,

Thanks for bringing this matter to our attention. We will investigate the matter immediately and make sure your request is processed.

Best regards

posted on April 4, 2016.

Hi Steve,

This complaint appeared on the AskGamblers website today, the 4th April. Since writing it on the 1st we can see that the funds have been processed and should be with you within 3-5 working days. You will have received an email confirming this.

Kind Regards,


posted on April 7, 2016.

Dear @Steve3775,

Did you receive your winnings, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved and closed.