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WinTingo Casino - Playing tricks with payments

UNRESOLVED

Complaint Info

Disputed casino

WinTingo Casino

Amount

$ 600

8 years ago

I made a deposit of $25 and was very lucky and had $800 after I had met the playthrough requirements. I requested a withdrawal and sent my verification documents which were accepted. Then they paid $200 and reversed the other $600. Which they have said I can log in every week and withdraw a max of $200. They have said this is because my winning are greater than 5 X my deposit. According to their terms and condition of my withdrawal is greater than 5 times my life time deposits then the maximum amount I can withdraw is $4000. My winnings are less than $4000 so I should be paid the full amount. Asking me to wait over a month is ridiculous.

AskGamblers
8 years ago

Dear Jo,

Please let us know if there's some update on your issue.