Hi, I've previously deposited $1000 into winpalace and after playing and winning some money, I decided to make a withdrawal. And after a LONG AND INTENSIVE wait, $500 was approved. So I made another withdrawal request of $500. By then, my balance was back to the $500 left as I've lost all my winnings. But this time, my 2 withdrawal requests (in the span of 2 weeks) were declined due to the above stated reason. I then used live chat to find out more and "Terry" told me I have to deposit more to make a withdrawal. This sound to me like a whole lot of bullshit but I decided to enquire on the amount I have to deposit in order for me to withdraw my $500. At this point, he couldn't even give me an answer. I don't really think this is a very "attractive" incentive for us to continue playing in the casino. So please help me out here. I would like to take out my $500 from the casino without putting anymore money (which I cannot withdraw later).