Winpalace Casino - no response from finance

posted on December 4, 2012.

I was trying this new casino site winpalace because after reading the reviews I heard they had the highest U.S. payout percentage so I made two small deposits in which I didnt see much as to why they are the highest payout casino site so I decided to deposit $100 and see if I really could win in this site but as I was playing one of the slot games (cleopatra gold) the game went haywire and when it went back to normal I noticed they had taken all my money which at the time I was up to close to $200 but my balance said 0 so I contacted a person on the live chat and they said I would have to email financ­[email protected]­inp­ala­ so I did and after at least 5 email attempts and no responses I have given up the thought of getting my money back. I think this kind of mistake is unacceptable and i just thought I should let others know to watch out for this site I have been playing on casino sites now for about 3 years and this is the first time something like this has happened to me thus making me lose interest on playing on any casino sites anymore.

posted on March 23, 2014.


I would like to know if you received proper assistance from the casino or if the issue is still open. I might be able to help.

Looking forward to hearing from you,