Buck and Butler Casino - Waiting for one and a half week to do a withdrawal

Coffy78 Sweden
posted on July 25, 2017.

I've tried to do a withdrawal for almost a week and a half (first try I did was on the 16th of july). They (Buck&butler) say that their site have technical problems with the function of withdrawals. But for almost two weeks?! Thats not realistic for a casino to troubleshooting for so long without any solution.

The amount I wish to withdraw is 20000SEK (2100EUR).


posted on August 15, 2017.

This complaint has been reopened as per Buck and Butler Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

posted on August 15, 2017.

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.