Complaint #5 ViperWin Casino

Problem with delayed withdrawal

By Magdade

3 months ago

Hello, I withdrew my money 1980 PLN on 18.02 and sińce then I cannot get any concrete piece of information from them when it is going to be processed. I gambled only with my money without bonus. Before making a deposit, I checked their regulations and there is a timeline 3 business days for processing the withdrawal. Now I am waiting 14 days without any transparent and concrete piece of information. Support is not supportive at all. Could I ask you for help to receive my winning?

Disputed Casino ViperWin Casino

Reason Delayed payment

Amount zł1980

Discussion

AskGamblers

• Support Team

3 months ago

Dear ViperWin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

ViperWin Casino Complaint Stats

Resolved 1 / 2

Avg. Amount $559

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

ViperWin Casino Complaints

See all complaints for this casino

Delay in payment and no reason is given

I requested withdrawal (500e) on 20.12.2025 and after 4 days of waiting on 24.12.2025 they cancelled my withdrawal.

24.12.2025 I put new withdrawal request, and the site is preventing me from making a withdrawal again.

I was in contact with live chat 24.12.2025 and they said they would do a manual withdrawal for me.

I haven't received any further information from them since then and I haven't received my money. The account verification page shows that my account doesn't require any further verification.

Resolved

€500