Complaint #4 ViperWin Casino

Delay in payment and no reason is given

By MarkusFI

5 months ago

I requested withdrawal (500e) on 20.12.2025 and after 4 days of waiting on 24.12.2025 they cancelled my withdrawal.

24.12.2025 I put new withdrawal request, and the site is preventing me from making a withdrawal again.

I was in contact with live chat 24.12.2025 and they said they would do a manual withdrawal for me.

I haven't received any further information from them since then and I haven't received my money. The account verification page shows that my account doesn't require any further verification.

Disputed Casino ViperWin Casino

Reason Delayed payment

Amount €500

Discussion

AskGamblers

• Support Team

5 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

MarkusFI

5 months ago

Hi, now I received the withdrawal. Thanks for the help askgamblers

MarkusFI

5 months ago

I've been waiting 27 days for withdrawal and Viperwin still hasn't processed it.

MarkusFI

5 months ago

Now my account looks like it doesn't require any additional verification. I'm waiting for them to pay my withdrawal manually if that's how they want to work.

ViperWin Casino Complaint Stats

Resolved 1 / 2

Avg. Amount $559

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

ViperWin Casino Complaints

See all complaints for this casino

Problem with delayed withdrawal

Hello, I withdrew my money 1980 PLN on 18.02 and sińce then I cannot get any concrete piece of information from them when it is going to be processed. I gambled only with my money without bonus. Before making a deposit, I checked their regulations and there is a timeline 3 business days for processing the withdrawal. Now I am waiting 14 days without any transparent and concrete piece of information. Support is not supportive at all. Could I ask you for help to receive my winning?

Unresolved

zł1,980