Delayed payment again by 2 weeks
This is the second time. I literally submitted a complaint not long ago. They apologized and everything's fine but I thought they were gonna start taking extra measures with my account due to what happened but I guess here we go again. Payment was delayed by 2 weeks. At this pace I will never cashout my money. Either cash me out my whole account or respect your general conditions where you say that you cashout in 3 to 5 business days. I have been loyal to vinyl ever since I started the online casino. I don't want to have to submit a complaint everytime I want to cashout money.
Vinyl Casino Complaint Stats
Resolved
11 / 11
Avg. Amount
$1,395
Avg. Complaint Duration
8 days
Avg. Response Time
1 day
Vinyl Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 11 out of 11 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.