I registered at Staybet on 20th August. I sent all the required documents and my account was completely verified. I’ve deposited EUR 1,550 overall and my balance at the moment equals EUR 2,468.97. I am not engaged to any bonuses.
In the middle of September I decided to withdraw my balance and according to their instructions I made a first request for EUR 1,000.
Since then, I have exchanged a few letters with their support. They informed me they were having a technical problem. My request was canceled and the amount - back in my balance. They promised to process my request “as soon as possible” and in further e-mail they assured to speed up the process. They also offered me to compensate the delay with a “goodwill bonus or free spins”.
I abstain from getting the bonus and just want to withdraw my balance.