Unique Casino - Withdrawl pending for 8 days now without approval

Dear @Mirza55,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear Askgamblers team,

The amount (still not received nor approved) is for 1500euro.

Thank you for your support.

Dear Customer

The customer service informed you last week that you have to put a wallet to get your payment.
There is no payment by wire transfer since 1 week, momentarily.
And players can only withdraw by Wallets during this period.
Please update a wallet and inform the support or the live chat that you have updated it on your player account, and you will get paid.
Thank you for your understanding.
Please inform AskGamblers here, when you will receive your payment.
Thank you.
Best Regards
Unique Casino

Hi,

What wallet are you talking about? I dont have that. Please just transfer my money.

Dear customer

Again, we explained you many times , you need to put to your choice one of these wallets:
Neteller
Skrill
Ecopayzs
Bitcoin

Please update your wallet and you will get your payment.
Best Regards

Unique casino.

I have an Skrill account now. I cannot choose this in options. Ony wire transfer or bitcoin.

This is an message I just received from your customer service (see attached) so what is going on here?

Dear customer

It depends on the country where you are based for the authorised wallets for payments.
There are some countries where Skrill/ Neteller accepts payment and others not.
This is why we offer also other wallets like Bitcoin and Ecopayzs.
In your case, the support manager confirmed that you will be paid via Skrill. They will contact you, and when all is solved please inform Askgamblers.

Thank you
Best Regards
Unique Casino.

I have submitted an withdrawl via Skrill. 2 days later and still not approved.

Dear all,

This complaint has been reopened as per Unique Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.