What's new


What's new

Unique Casino - Delayed withdrawal of €1,500

RESOLVED

Complaint Info

Disputed casino

Unique Casino

Amount

€ 1500

Posted on October 5, 2020

Hi my id is daniela i was made an withdraw for 1500 euro i was aproved on 18 september but the money i still not receive or see them on my statement and untill today i dont have nothing i was not receive no payment .I was talking with the support of unique casino manny times but Everyone was not know what to tell me or was just tell me to wait because they doesnt what is going on .me i will atach some pic .please fix my issue .

Posted on October 6, 2020

Hello,

Dear customer, your pending withdraw is from the 02.10.20 evening (a Friday evening).

There are no payment during the week end (3 and 4 of the month). So your payment will be sent this week.

The support is asking for a Skrill or an Ecopayzs account to pay you right now, because the payment failed to your account.

Please provide your details to your agent and you will be paid now.

Please don't forget to inform Askgamblers when you will receive your payment.

Best Regards

The Unique Casino Team.

Posted on October 6, 2020

Hi my skrill is <removed> .But please check and first withdraw because 2 .09 is still showing that is aproved and me i dont receive nothing and the other one i was able to cancel and i have in my casino acc.please help me with both of them .And send me both on skrill .

AskGamblers
Posted on October 6, 2020

Dear @Daniela1,

Please note that information has been removed form a public post due to privacy issues. However we have just sent these to the casino in a private message.

Thank you for your understanding.



Posted on October 6, 2020

Dear customer

Now you have updated your skrill account, your payment will be sent this afternoon.

Please update here the Askgamblers team when you will receive your payment.

Thank you

Best Regards.

The Unique Casino Team.

Posted on October 6, 2020

Thank you i was receive my first payments, on skrill that was 1500 euro and please help me to receive the other payment that is still in my acc player on unique casino 1435 euro and to have this option to transfer on skrill in the same that was made for first payment .thank you

Posted on October 6, 2020

Dear customer

Now you have received your payment please close this complaint as solved.
And for your future requests please ask directly to an agent , to the support.
Askgamblers please thank you for closing this complaint.

Best Regards
The Unique Casino Team.

AskGamblers
Posted on October 6, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Dear @Daniela1,

Should you face issues with other payments which were not part of the present case, please feel free to submit a separate complaint. 

We thank both parties for their assistance during the complaint process.


Unique Casino Complaints

  • 51 of 54 resolved
  • 1 day avg response
  • 6 days avg complaint life
  • 1,107 USD avg amount

Have trouble with Unique Casino?