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2 weeks and still not verified


I am posting this on a public forum because I am not getting a clear answer from the casino.

They are not responding to my emails and chat has not been very helpful.

I have sent in all the required documents for over 2 weeks now and the casino has no only failed to verify my account, but they have not made an effort to contact me to tell me if anything is missing or wrong.

I would like to sort this out as soon as possible, so I am trying to have an actual conversation with them on this complaint forum.

Thank you.

Disputed Casino Tusk Casino
Amount $1000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
The casino allows withdrawals of 1000 per day to I received 1000 of the 1001.5 on the account.

Everything is in order.

The only remark I would like to make is to beware of their lack of communication.

Thank you
User name

Dear @ston98dd,

We are happy to hear that the payout has been received, however The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the received payment/s, before we proceed with the closure of the complaint.

Please be reminded that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, we count on your assistance and cooperation during the process.

Thanks in advance for your cooperation.

User name loyalty-level-2
The casino has made the payment

Tusk Casino Complaint Stats

Resolved 2 / 15
Avg. Amount $1,336
Avg. Complaint Duration 5 days
Avg. Response Time 3 days